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Google+ Already Making Kids Cry

So much for not being a dick, Google.

"Alex is 10 years old. He has had a Gmail account since September 2009 — almost two years. He uses email to keep in touch with his grandparents, who live in California and Scotland. He is signed up to get newsletters and updates from his favourite online hangouts, like Roblox and Hyves. He has just started using Google Chat to chat with me over IM, even though I'm usually just sitting at my desk on the other side of the room.

Yesterday, he noticed that Google+ was enabled for his account. Yay! So he made himself a Google Profile, and added me and Abi to his family circle. Even Alex had heard about Google+, and he was excited to be using it.

Today, he tried to use Gmail, but found that his account was locked. A big scary message says that his account has been shut down because Google has discovered a Terms Of Service age violation. Not only is the account inaccessible, they also say that they will delete it in 29 days, unless he provides them with evidence that he is over 13 years old. All because he entered his date of birth when he created his Google Profile.

Alex was in tears. He is enormously upset about this. Google is basically just going to delete his last two years of email messages (they don't offer any way to log in and export his messages), and plans to cut him off from his family until he turns 13."

More here: http://www.sunpig.com/martin/archives/2011/07/03/google-made-my-son-cry.html

This entry was originally posted at http://bzero.dreamwidth.org/767654.html. Please comment there using OpenID.



( 6 comments — Leave a comment )
Jul. 23rd, 2011 06:37 pm (UTC)
*RASPBERRY* For shame. Good grief if you don't want him on Google+ then take him off of that and let him keep the rest. Bad form people.
Aug. 8th, 2011 06:32 am (UTC)
Yep! But as austenebrous says below... you must think of the children! Can't let them use the wild and crazy googles! No telling what they might read or see that might scar their little minds!
Jul. 24th, 2011 06:24 pm (UTC)
This sucks...
... but is the fault of the "think of the children" caucus, notable composed of people like Senator Diane Feinstein (Think of the Children and Corporations Caucas- CA).
Aug. 8th, 2011 06:32 am (UTC)
Re: This sucks...
Sadly enough, yes.

Nice to see you this week, tho. =)
Aug. 9th, 2011 12:20 am (UTC)
Google+ pretentious, self-conscious and overeager
What a sad little story! This whole notion that kiddies are going to be warped by a pretentious, self-conscious and overeager search engine. Jeez!

(Though I admit I was a bit startled when my 15-year-old nephew told me about his Deviantart blog! He puts up his poetry...and I'm okay with it, I guess.)

Anyway, thanks for friending me back.

Hugz, Justine
Aug. 10th, 2011 03:04 pm (UTC)
Re: Google+ pretentious, self-conscious and overeager
I was a dad for a while (long story), and I still feel like parents should monitor their own children, not expect corporations to do it for them. The idea that no one under a certainly legally-defined age should use Google products in silly... some young people are very mature, and some legal-age people shouldn't be trusted with sharp spoons. ;)
( 6 comments — Leave a comment )

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