- 14:14 I come into work, and the service level is at 75%. We are 44 tickets behind, 16 of which have been sitting for over an hour. Bad day. B^( #
- 17:50 @icespark Aw! I love you! *snugs* #
- 17:50 @lmnopqk *facepalm* #
- 20:53 We *just now* finally got caught up on all the tickets that had been waiting for over an hour. Only 12 more tickets to go... #
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